Terms and Conditions

 

 

The ATLAS (Association for Tourism and Leisure Education) Shop Guarantee Conditions:

 

I. Services

The ATLAS Shop offers you, as a customer the following cover upon fulfilment of the preconditions stipulated in Section II.:

  • Reimbursement of the purchase price in the event of the non-delivery of ordered goods;
  • Reimbursement of the purchase price upon the contractual exercise of the right to cancel the contract pursuant to the Distance Selling Regulations and following the return of the goods to the on-line shop;
  • Reimbursement of your deductible up to an amount of EUR 50.00 in the event of an incidence of misuse of your credit card in connection with your on-line purchase at our on-line shop
  • Note that there will be no reimbursement of the ATLAS membership discount for ATLAS members who are not verified. More information on membership verification click here

II. Preconditions

1. Materialization of the ATLAS Shop Guarantee

You have ordered goods from the ATLAS Shop or paid for such goods or services in advance (e.g. by credit card) and, in this connection, registered for the ATLAS Shop Guarantee. The ATLAS Shop e-mailed you an acknowledgement of such purchase by stating a transaction number.

2. Payment cases

Reimbursement of the purchase price in the event of non-delivery of ordered goods: In the event that the ordered goods should not be delivered to you within thirty calendar days (or sixty calendar days if so agreed with the ATLAS shop upon placement of the order) of the receipt of the order by the on-line shop, pursuant to Section III (or in writing or via e-mail) it shall be incumbent upon you to notify ATLAS Shop of such circumstance within seven calendar days. Delivery of the ordered goods shall, on a refutable basis, be assumed in the event of the delivery of the package by the forwarding agency and your acceptance of such package; in the event of non-delivery being evidenced in such cases the forwarding agency's General Terms and Conditions of Business shall be observed (e.g. immediate notification of claim and production of a copy at a Post outlet). The ATLAS Shop shall reimburse the purchase price to you within an additional thirty calendar days, you shall receive your money back from the ATLAS Shop Guarantee up to a maximum purchase limit of EUR 2,500.00 per month and on-line shop.

Reimbursement of the purchase price following the return of the goods to the on-line shop: You shall be entitled to the reimbursement of the purchase price and the return costs for which you are not responsible up to an amount of EUR 25.00 in the event that, observing in the process the procedures and deadlines agreed for such an eventuality in the purchase contract, you have made use of your right to cancel the contract in accordance with the provisions of the Distance Selling Regulations and have returned the goods to the ATLAS shop in observance of the pertaining terms and conditions of the purchase agreement; you should have returned the goods to the ATLAS Shop and further the ATLAS Shop shall be furnished with suitable proof to this effect (e.g. a copy of a post office receipt). You shall be entitled to a period of at least seven working days from the delivery of the goods for such transaction unless the goods involved are excluded from return under the Distance Selling Regulations (e.g. food or particularly tailored goods). It shall, likewise within this period, be incumbent upon you to notify ATLAS Shop of the return of such goods pursuant to Section III (or in writing or via e-mail). Please note that, for the purpose of safeguarding your guarantee claim, goods must be returned and notification issued within a maximum total of forty-four (or seventy-four) days following the placement of your order. You then shall receive your money back from the ATLAS Shop Guarantee up to a maximum purchase limit of EUR 2,500.00 per month.

Reimbursement of your deductible in the event of an incidence of misuse of your credit card: Insofar as, given an incidence of misuse of your credit card, a credit card company should cancel the debit item at your end, and insofar as the incidence of misuse of your credit card in question clearly derives from the use of the same credit card in the course of the guaranteed on-line transaction, ATLAS Shop shall assume responsibility for reimbursing any deductible which may apply up to the amount of EUR 50.00.

III. Notification of claim

ATLAS Shop home page contains a page on which you can, stating your transaction number, initiate the notification of the guarantee-activating event. You may also initiate the notification of the claim in written form or in e-mail. In these cases the purchase or contract number shall be indicated.

IV. Assignment agreement

As soon as a payment is effected by ATLAS Shop you shall, on a concurrent basis, irrevocably assign to ATLAS Shop all claims against and receivables from with all ancillary rights.

V. Applicable law

All disputes resulting from the acquisition of a ATLAS Shop Guarantee and all disputes which are connected with the same shall be subject solely to Dutch law.